Trexis Insurance is a provider of high-risk automobile insurance, operating across 14 states in the United States. In this complex regulatory environment, the company places a strong emphasis on security, precision, and meticulous reporting. Demonstrating an unwavering commitment to timely and compliant communication with policyholders, Trexis continually invests in innovative solutions to optimize operations and mitigate risk.
A Critical Need for Reliable Mail Delivery
Ensuring the prompt and cost-effective delivery of policyholder communications is a top operational priority for Trexis Insurance. Regulatory mandates require that specific notices be dispatched within defined timeframes, often necessitating physical mail delivery. To meet these obligations consistently, Trexis sought a dependable partner capable of managing high-volume daily mailings while offering robust disaster recovery capabilities to safeguard against service interruptions.
Operational Continuity Through Strategic Infrastructure
Trexis selected Prisma as its mail operations partner, recognizing the strategic advantage of its dual-facility presence in Nashville, TN and Phoenix, AZ. This geographic distribution enables seamless operational transitions between sites in the event of weather-related disruptions or other emergencies, ensuring uninterrupted service.
The value of this partnership was demonstrated almost immediately. Within one week of implementation, a weather event affected operations at Prisma’s Nashville facility. Thanks to Prisma’s secure disaster recovery protocols, Trexis’s mail files were swiftly rerouted to the Phoenix location, allowing all regulatory notices to be dispatched on schedule and without delay.
Michael Walters, Vice President of Operations at Trexis, remarked, “The disaster recovery plan and communication from the Prisma team has made our experience with mail processes smoother and much more reliable.”
This incident underscored Prisma’s reliability and agility, reinforcing Trexis’s confidence in the partnership. Enhanced communication, operational resilience, and peace of mind have positioned Prisma as an essential component of Trexis’s daily production efforts.
A Strategic Partnership for Long-Term Success
Through its collaboration with Prisma, Trexis Insurance has significantly strengthened its mail operations, achieving greater compliance, continuity, and cost-efficiency. Prisma’s infrastructure and dedicated team have delivered more than just service—they have provided a strategic advantage that supports Trexis’s ongoing commitment to operational excellence.
Benchmark Electronics is an all-inclusive technology design, production, and manufacturing company. They are equipped to handle projects from conception to full-scale manufacturing and beyond! When they needed a mural installation on the glass walls of their conference room for their Tempe office location, Prisma’s grand format team stepped up to the plate. Benchmark wanted something that would really capture their brand and showcase the lively town of Tempe, Arizona. Prisma developed a plan that would accomplish this with style and ease. 
Prisma’s goal was to create a unique, functional, and visually appealing Benchmark mural. Our creative team worked closely with Benchmark to design a mural that showcased the essence of their Tempe location, while simultaneously maintaining brand consistency. The Benchmark team decided to feature something that would make them feel at home, which is why Prisma’s creative team incorporated imagery of the well-known Tempe Town Lake and “A” Mountain in the mural. This representation is exclusive to this Benchmark location; whereas their logo and tagline on the mural uphold their brand and keep it consistent amongst all Benchmark locations. 
Prisma printed the mural directly on eight Dusted Crystal glass panels using our wide format printer. This material helps to create an aesthetic visual from the inside. While the original material for the project was going to be opaque, Prisma recommended that the panels be translucent to allow more light into the room. This was key to really making the mural pop! Prisma’s installation team brought the entire design together by also including Dusted Crystal glass on the conference room doors. 
