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DispatchHealth A key partnership prepared for rapid growth and next-level marketing tactics



DispatchHealth’s mission is to create the most advanced and complete in-home care model in the world. With locations in multiple states and growing, DispatchHealth recognized the importance of a centralized location for its branch managers to customize marketing materials while still upholding brand guidelines.

Prisma worked closely with their key stakeholders to develop a custom dokshop site to streamline their marketing efforts so they can focus on offering on-demand healthcare for people of all ages in the comfort of their own homes. This site provides the flexibility to promote specific deals and services and accurate, easy access to promotional marketing materials, and includes a direct mail system that allows for specific branch customization.

When asked about using dokshop, DH Marketing Coordinator, Kaley Wish said, “one of the greatest benefits to working with Prisma is the ability to customize our platform so that it fits the needs of our organization holistically and at a local level.”

Data Security Is Taken as Seriously as Patient Health

From physical security to background checks and regular, third-party audits, our team uses effective encryption strategies to protect clients’ private customer information. With a vast background and expertise in handling highly sensitive data, Prisma has an onsite HIPAA Security and Compliance Officer to oversee client jobs. All employees are HIPAA certified and participate in ongoing security awareness training, ensuring your client data is in safe hands.

Working From a Distance With One Central Location


As a company that is consistently growing, DispatchHealth needed a site that could grow and adapt with them, and dokshop does just that. “Thanks to the excellent service, communication and collaboration with Prisma, DispatchHealth has been able to implement new tools, lean on their programming for support during busy times, and maintain an up-to-date and user-friendly site for efficient printing.”- Kaley Wish, Marketing Coordinator.

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The Need for Imagery

Benchmark Electronics is an all-inclusive technology design, production, and manufacturing company. They are equipped to handle projects from conception to full-scale manufacturing and beyond! When they needed a mural installation on the glass walls of their conference room for their Tempe office location, Prisma’s grand format team stepped up to the plate. Benchmark wanted something that would really capture their brand and showcase the lively town of Tempe, Arizona. Prisma developed a plan that would accomplish this with style and ease.
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Maintaining the Essence of Benchmark

case-study-6 Prisma’s goal was to create a unique, functional, and visually appealing Benchmark mural. Our creative team worked closely with Benchmark to design a mural that showcased the essence of their Tempe location, while simultaneously maintaining brand consistency. The Benchmark team decided to feature something that would make them feel at home, which is why Prisma’s creative team incorporated imagery of the well-known Tempe Town Lake and “A” Mountain in the mural. This representation is exclusive to this Benchmark location; whereas their logo and tagline on the mural uphold their brand and keep it consistent amongst all Benchmark locations.
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Making it Happen

case-study-7 Prisma printed the mural directly on eight Dusted Crystal glass panels using our wide format printer. This material helps to create an aesthetic visual from the inside. While the original material for the project was going to be opaque, Prisma recommended that the panels be translucent to allow more light into the room. This was key to really making the mural pop! Prisma’s installation team brought the entire design together by also including Dusted Crystal glass on the conference room doors.
Being that we’re still a growing startup, we’re pulled in 100 different directions daily, and luckily our reps are consistent with sending reminders and recommendations. If you’re looking for an organized team with an indepth understanding of targeted mailing programs, you won’t be disappointed in your decision to move forward with Prisma.
Amelia Sprague
Director of Marketing and Communications, DispatchHealth

How Can Prisma assist with your next-level marketing logistics?

Contact us for more information.

August 17, 2020

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