Doksecure

Delivering accurate, compliant customer communications shouldn’t require disconnected systems and manual processes. Doksecure™ simplifies the entire communication lifecycle through one securely connected platform, helping organizations improve efficiency, visibility, and confidence.

Simplify Secure Customer Communications

Healthcare organizations, insurance providers, financial institutions, and other regulated organizations need a secure, efficient way to manage personalized customer communications while meeting compliance requirements. Doksecure brings data, approvals, production, delivery, and reporting together to gain greater control over critical communications while reducing operational complexity.

Automate high-volume customer communications
Support secure and compliant communication workflows
Deliver personalized communications at scale
Coordinate print, mail, and digital delivery channels
Improve visibility into communication activity and status
Streamline audit readiness and reporting
Reduce manual effort and operational complexity
Improve delivery tracking and postal optimization

Built for highly regulated environments, doksecure helps organizations manage secure communications across print and digital channels while protecting PHI/PII data, SLAs, and compliance requirements.

One Platform for Managing Critical Communications

From onboarding sensitive customer data to delivering personalized communications and tracking delivery results, doksecure helps organizations manage programmatic communication programs through one connected and highly controlled workflow.

Secure Data and Content Management

Bring customer data, approved workflows and templates, and communication resources together in a secure environment designed for efficient customer communications management.

Secure data onboarding through API integrations
Data mapping to approved communication templates
Version control and document history
User access and permission management
Controlled SFTP access to communication resources

Workflow and Approval Management

Create structured communication workflows that improve accountability and collaboration, and help teams move projects from development to approval more efficiently.

Online proofing and review workflows
Browser-based proof approvals
Multi-level approval processes
Tracked document revisions
Centralized approval management
Detailed audit trails and reporting
Workflow-specific authorization controls

Automated Production and Delivery

Automate customer communications across print and digital channels while maintaining consistency, security, and operational control.

Automated batch processing
High-volume document generation
Variable data printing and personalized communications
Integrated print and mail production
Omnichannel communication delivery
Programmatic workflows

80M+

Secure Communications Sent via doksecure™ in 2025

92%

U.S. Coverage Within Two-Day Ground Shipping

30M+

Mail Pieces Securely Managed by Prisma Each Month

Prisma combines HITRUST-certified security and operational controls to help organizations protect sensitive data while supporting privacy, security, regulatory, and compliance requirements throughout the production, delivery, and reporting process.